The offer is available to new patients to the practice who meet the offer conditions and are paying without health fund cover, or whose eligible health fund rebate does not fully cover the included services.

• Comprehensive dental examination
• Scale, clean and polish
• 2 bitewing X-rays, if clinically required
• Fluoride treatment

If the patient’s health fund rebate/eligible treatment value exceeds $199, they are not eligible for the $199 offer and standard fees apply.

If their rebate does not fully cover the included services, the $199 courtesy price can apply, subject to the offer terms.

The patient does not receive the difference back.

For example, if the standard eligible service codes result in a health fund payment of $220, the $220 represents the health fund’s payment towards the treatment provided. The patient is not entitled to the additional $21 as a refund.

The $199 offer covers only the services specifically included in the offer.

If the dentist recommends additional treatment, this will be discussed and quoted separately. Consent must be given by the patient before going ahead with any treatment.

For example:

• Fillings
• OPG X-rays
• Digital Wellness Scans
• Further diagnostic procedures
• Other dental treatment

Nothing additional should be assumed to be included in the $199.

No. The offer includes 2 bitewing X-rays if clinically required.

If an OPG is required, this is additional to the offer and quoted separately. It is at the dentists discretion if they wish to include this.

The $199 offer is structured as a new patient exam and clean package, rather than a standalone clean.

The patient should be booked and communicated with based on the full inclusions of the offer.